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Customer journey mapping
Journey mapping is a well-known tool used to visualize the customer’s experience, by illustrating the touchpoints customers go through when they interact with Visma, either online or offline.
How it works
Journey mapping is a well-known tool used to visualize the customer’s experience, by illustrating the touchpoints customers go through when they interact with Visma, either online or offline.
Journey mapping is a well-known tool used to visualize the customer’s experience, by illustrating the touchpoints customers go through when they interact with Visma, either online or offline.
Understand
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Tool recommendations
Below you will find some tool recommendations, but please note that you are free to choose whatever tool you prefer. For some tools we have group wide licenses, in which case access can be requested via licenses@visma.com. Remember that you always need cost approval from your immediate manager.
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