How we work
When to use what method?
Quantitative methods
Qualitativemethods
Methods overview
A/B testing
Card sorting
Customer Effort Score (CES)
Customer Satisfaction Score (CSAT)
Customer journey mapping
Design Sprint 2.0
Design studio
Minimum Viable Product (MVP)
Prioritisation Canvas
Product Net Promoter System (pNPS)
Prototyping
Surveys
Thematic analysis
Usability testing
User interview
Tool recommendations
Below you will find some tool recommendations, but please note that you are free to choose whatever tool you prefer. For some tools we have group wide licenses, in which case access can be requested via licenses@visma.com. Remember that you always need cost approval from your immediate manager.
Balsamiq
Google Analytics
Google Meet
Maze
Mural
The purpose of this
recommendation
The goal with this “map” is to make sense and structure UX methods in this constantly expanding pool of different methods and tools. The goal is also for it to work inspiration for you to get familiar with methods that you may never have heard of before.
We will continuously update descriptions and “how-to” instructions for all methods. In the meantime you can search on the name of the method and get different templates and guides how to use them and what are the benefits.